Privacy Policy

Last updated: 29 June 2026

This Privacy Policy explains how Golden Rule LTD (“we”, “our” or “us”) collects, uses, stores and protects personal information when you visit our website, contact us, use our services or interact with our projects.

Our website address is:
https://www.goldenrule.ltd

We are committed to protecting your privacy and handling your personal information in a fair, lawful and transparent way.

1. Who we are

Golden Rule LTD is a UK-based company involved in media production, event coverage, storytelling, community projects and related services.

For the purposes of data protection law, Golden Rule LTD is the data controller for personal information we collect and process through this website and in connection with our services, unless stated otherwise.

2. Personal information we may collect

We may collect and process different types of personal information depending on how you interact with us.

This may include:

• your name;
• your email address;
• your phone number, if you provide it;
• your organisation or company name;
• your job title or professional role;
• the content of messages you send to us;
• information submitted through contact forms;
• event, booking or project-related information;
• billing or payment-related information, where applicable;
• photographs, video or audio recordings where you take part in events, interviews or media projects;
• technical information such as IP address, browser type, device type and website usage data;
• cookie and analytics information, where applicable and subject to consent where required.

3. How we collect personal information

We may collect personal information when you:

• visit our website;
• contact us by email, phone or contact form;
• request information about our services;
• make an enquiry about media production, event coverage or collaboration;
• subscribe to updates or newsletters, if available;
• attend or participate in an event, interview, recording or media project;
• interact with us through social media or external platforms;
• work with us as a client, partner, contractor, supplier or contributor.

4. Why we use your personal information

We may use your personal information for the following purposes:

• to respond to your enquiries;
• to provide information about our services;
• to manage bookings, projects, events and collaborations;
• to communicate with clients, partners, contributors and suppliers;
• to provide media production, event coverage and related services;
• to publish agreed media content, such as interviews, event reports, photographs or videos;
• to manage invoices, payments, contracts and business records;
• to send updates, newsletters or marketing communications where permitted by law;
• to improve our website, services and user experience;
• to protect our website from spam, fraud, abuse or security threats;
• to comply with legal, regulatory, tax and accounting obligations;
• to establish, exercise or defend legal rights.

5. Lawful bases for processing

We only process personal information where we have a lawful basis to do so. Depending on the circumstances, we may rely on one or more of the following lawful bases:

Consent

We may rely on your consent where you have clearly agreed to a specific use of your personal information, such as receiving certain marketing communications or accepting non-essential cookies.

Contract

We may process your personal information where it is necessary to provide services to you, respond to a service request, manage a booking or take steps before entering into a contract.

Legal obligation

We may process and retain certain information where we are required to do so by law, for example for tax, accounting or regulatory purposes.

Legitimate interests

We may process personal information where it is necessary for our legitimate business interests, provided that your rights and freedoms do not override those interests.

Our legitimate interests may include responding to enquiries, managing business relationships, improving our services, protecting our website, maintaining records and promoting our work in a reasonable and proportionate way.

6. Media, photography, video and event content

As part of our media production and event coverage activities, we may create, process and publish photographs, video recordings, audio recordings, interviews, articles and related editorial content.

This may include images, names, voices, roles or professional information of people involved in events, interviews, productions or public-facing projects.

Where appropriate, we may seek consent or provide information about filming and photography at events. In some cases, media content may be processed on the basis of contract, legitimate interests or journalistic, editorial, promotional or archival purposes, depending on the nature of the project.

If you have concerns about media content in which you appear, please contact us using the details provided in this policy.

7. Marketing communications

We may send you marketing communications, newsletters or project updates if you have requested them, consented to receive them or where we are otherwise permitted to do so by law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email, where available, or by contacting us directly.

We do not sell your personal information to third parties for marketing purposes.

8. Cookies and similar technologies

Our website may use cookies and similar technologies to make the website work, improve performance, protect forms, analyse usage and support embedded content or marketing features.

Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent.

For more information, please read our Cookie Policy.

9. Who we may share your information with

We may share personal information with trusted third parties where necessary for the purposes described in this policy.

These may include:

• website hosting and IT service providers;
• email, communication and cloud service providers;
• analytics and website performance providers;
• payment processors, accountants or professional advisers;
• event partners, production partners or contractors involved in delivering a project;
• media platforms, video platforms or social media platforms where content is published;
• legal, regulatory or public authorities where required by law.

We only share personal information where it is necessary, lawful and proportionate.

10. International transfers

Some of our service providers or platforms may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place, where required by applicable data protection law.

11. How long we keep personal information

We keep personal information only for as long as necessary for the purposes for which it was collected, including for legal, accounting, reporting, contractual, archival or legitimate business purposes.

Retention periods may vary depending on the type of information and the reason it is being processed.

For example:

• enquiry and contact form information may be kept for as long as necessary to respond and manage the relationship;
• client, contract, invoice and accounting records may be kept for the period required by law or good business practice;
• published media, editorial or event content may remain available for archival, journalistic, promotional or historical purposes unless there is a valid reason to remove or restrict it;
• marketing data is kept until you unsubscribe or ask us to stop contacting you, unless we have another lawful reason to retain it.

12. How we protect your information

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

These measures may include secure website hosting, access controls, security tools, backups and limited access to personal information where appropriate.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Your data protection rights

Under data protection law, you may have the following rights:

• the right to be informed about how your personal information is used;
• the right to access your personal information;
• the right to request correction of inaccurate or incomplete information;
• the right to request deletion of your personal information in certain circumstances;
• the right to request restriction of processing in certain circumstances;
• the right to object to processing in certain circumstances;
• the right to data portability in certain circumstances;
• the right to withdraw consent where processing is based on consent;
• the right to complain to the UK Information Commissioner’s Office.

These rights are not absolute and may depend on the circumstances and the lawful basis for processing.

14. How to exercise your rights

If you wish to exercise any of your data protection rights, please contact us using the details below.

We may need to verify your identity before responding to your request.

We will respond to valid requests within the timeframe required by applicable data protection law.

15. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office, the UK supervisory authority for data protection matters.

Website: https://ico.org.uk

16. Third-party websites

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of third-party websites.

We recommend that you read the privacy policies of any external websites you visit.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or business operations.

The updated version will be published on this page with a revised “Last updated” date.

18. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Golden Rule LTD
Email:
Website: https://www.goldenrule.ltd